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PSTA strikes pay-increase deal with transit union, toughens rules on missed work

in The Bay and the 'Burg/Top Headlines by

The Pinellas Suncoast Transit Authority has struck a deal that would make its 500 employees the highest-paid transit operators in Central or North Florida. “This is a capstone moment that reflects our organization’s alignment and focus on excellence,” PSTA Board Chairwoman Darden Rice said Thursday. “This shows what you can accomplish when everyone is aligned and working together.” The deal with Service Employees International Union will run for three years and increase base pay for new hires by 2.5 percent…

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Hillsborough, Pinellas hoping joint transit grant bid finds favor with feds

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Thanks to some smart planning and a little federal insight, Pinellas County Commission won’t be going after this year’s Transportation Investment Generating Economic Recovery [TIGER] grant money. Instead, commissioners will support the Pinellas Suncoast Transit Authority and Hillsborough Area Regional Transit Authority’s joint application for those same dollars. The Board of County Commissioners formally agreed to approve a letter of support for the move at its March 29 regular meeting. “For several years, Pinellas County has submitted our own application…

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Pinellas County likely to drop solo transit grant bid to join regional effort

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Pinellas County Commission will likely forgo its application to this year’s federal Transportation Investment Generating Economic Recovery [TIGER] grant program. The move’s being made  to better support the Pinellas Suncoast Transit Authority and Hillsborough Area Regional Transit Authority’s joint application for the same grant money. County commissioners are scheduled to approve a letter of support for the move at their March 29 regular meeting. “For several years, Pinellas County has submitted our own application for TIGER funding,” reads the letter…

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PSTA earns high marks for customer satisfaction

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The Pinellas Suncoast Transit Authority is outperforming the national transit industry in customer satisfaction by 20 points. Pinellas County’s public transit agency released results from a recent customer satisfaction survey of more than 500 riders after a board meeting Wednesday. Responses to survey questions asked throughout various parts of the day and on all PSTA routes were high. The agency earned a Net Promoter Score of 32 percent, which is higher than the national average by 20 percent. The score…

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PSTA employees report findings from downtown St. Pete bus users amid bus route shake up

in The Bay and the 'Burg by

Pinellas Suncoast Transit Authority employees spent weeks canvassing Williams Park and other parts of downtown St. Pete to educate bus riders on the new and updated routes coming in and out of the area. As of Feb. 14 bus stops are dispersed throughout downtown rather than being centered at Williams Park. The swap was an intentional shift from the decades-old hub system to a more modern grid system. Twenty PSTA employees responded to a survey asking how many interactions they…

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Uber partners with PSTA to get riders to bus stop

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Ride sharing company Uber is partnering with the Pinellas Suncoast Transit Authority to bridge the so-called “first-mile, last-mile” problem. Bus riders in Pinellas Park can now use the Uber ride-sharing app to hail a ride from their home or other destination to a bus stop. The program is limited to Pinellas Park and covers half of the Uber trip from point A to point B up to $3 and it can only be used to take riders to designated bus…

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PSTA lawsuit has nothing to do with PSTA

in The Bay and the 'Burg/Top Headlines by

The Pinellas Suncoast Transit Authority is being sued over a traffic incident it had nothing to do with. Instead, an insurance company claims PSTA has video of the accident that may be helpful in defending against potential litigation against its client. At issue is an accident that occurred Jan. 8. Clearwater resident Tim Beacham struck a homeless man with his 2002 Mercury Mountaineer after the man, 33-year old Perry David Green, is said to have run into traffic in the…

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