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2016 Electric Utility Residential Survey

Florida Power & Light tops in customer satisfaction, J.D. Power rankings

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Florida Power & Light topped consumer satisfaction rankings, according to a customer survey conducted by market research company J.D. Power. “We’re honored to serve our customers so we’re humbled to know they value the work we do,” said Eric Silagy, president and CEO of FPL. “We’re proud that our service is cleaner and more reliable than ever before while our typical customer bills are the lowest in Florida and among the lowest in the nation, and we want our customers…

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