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Tampa Bay customers still frustrated by Frontier’s spotty service

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When there’s something strange about your Frontier Communications service, who you gonna call? Or rather, who you gonna call that can actually do something about it? In Florida, it’s not clear. On April 1, Frontier took over Verizon‘s landline, internet and cable TV service in Florida, specifically for Hillsborough, Manatee, Pasco, Pinellas, Polk and Sarasota customers. Since then, thousands of customers have taken to the company’s Facebook page to complain of outages, poor service and sudden billing increases. California and Texas are the two other states…

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Florida Supreme Court hears debate on TV tax

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Should satellite-television service be taxed at a higher rate than cable? The Florida Supreme Court heard arguments from both sides Wednesday. Satellite TV companies, including DirecTV, want the court to uphold the 1st District Court of Appeal’s 2-1 decision last year, which said that taxing the two services differently is unconstitutional. The state’s Revenue Department and Florida’s cable TV industry want it overturned. At issue is the state’s communications services tax (CST), which charges “direct-to-home satellite service” at a total rate of 11.44 percent. Cable…

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