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Independent survey of HART bus riders says 80% are satisfied customers

in The Bay and the 'Burg/Top Headlines by

Public bus riders are pretty darned satisfied with the service get in Hillsborough County. That’s according to a study presented to the Hillsborough County Regional Transit (HART) agency on Monday. Specifically, more than 80 percent of customers expressed overall satisfaction with HART service. And the percent of customers who feel that the agency’s service has improved over the past year increased by 21 percent in one of two separate studies undertaken. Last summer, HART contracted with the Tampa-based TransPro Consulting to…

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