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State of Florida launches “health care complaint portal”

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Floridians now have an online tool to report unlicensed health care providers, fraud, health violations and more.

The Department of Health is providing a “new and improved” health care complaint portal,, developed with the Agency for Health Care Administration.

“The enhanced portal serves as an example of successful collaboration between the Department and other entities across the state to ensure the safety of Florida’s residents and visitors,” said interim Surgeon General Dr. Celeste Phillip in a statement.

The site also offers info “on which state or federal agency to contact for a variety of issues ranging from Health Insurance Portability and Accountability Act (HIPAA) violations to independent living facilities,” the news release said.

This latest initiative comes from the department’s Division of Medical Quality Assurance (MQA), which licenses and regulates seven types of facilities and over 200 kinds of licenses in more than 40 health care professions.

For more information, you can also visit

Before joining Florida Politics, journalist and attorney James Rosica was state government reporter for The Tampa Tribune. He attended journalism school in Washington, D.C., working at dailies and weekly papers in Philadelphia after graduation. Rosica joined the Tallahassee Democrat in 1997, later moving to the courts beat, where he reported on the 2000 presidential recount. In 2005, Rosica left journalism to attend law school in Philadelphia, afterwards working part time for a public-interest law firm. Returning to writing, he covered three legislative sessions in Tallahassee for The Associated Press, before joining the Tribune’s re-opened Tallahassee bureau in 2013. He can be reached at

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