Frontier Communications

Personnel note: Laura Lenhart joins Frontier Communications

Published on May 22, 2017 in Statewide by Staff Reports

Laura Lenhart is joining Frontier Communications as its head of government and regulatory affairs for Florida, the company announced last week. “We are delighted to welcome Laura as a strong addition to the Frontier team,” said Allison Ellis, Frontier’s senior vice president for regulatory affairs, in a statement. “As we continue to execute our growth strategy in Florida, Laura’s regulatory and government affairs expertise will be a valuable asset in ensuring that state and local policies continue to encourage investment…

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Personnel note: Sydney Ridley joins Frontier Communications

Published on August 30, 2016 in The Bay and the 'Burg by Jim Rosica

Sydney Ridley, former House Republican Leader Dana Young’s right-hand woman, is leaving to head government and regulatory affairs for Frontier Communications’ Florida operations. Ridley, who will be based in Tampa, “will represent Frontier’s Florida interests, involving extensive interaction and advocacy with public officials to include state and federal legislators (and) state agency representatives,” according to a press release. “Our growing presence in Florida as a critical telecommunications provider as well as nationally makes it extremely important that our company’s positions are…

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Pam Bondi makes progress on Frontier service problems

Published on May 13, 2016 in The Bay and the 'Burg/Top Headlines by Jim Rosica

Pam Bondi came ready to rumble against Frontier Communications — and it looks like she won. The state’s attorney general announced Thursday the Connecticut-based telecommunications company had “committed to improving communications and customer services in Florida.” “After a lengthy, productive meeting with Frontier executives, I am cautiously optimistic that Frontier disruptions in services will be quickly resolved,” Bondi said in a statement. “However, my office will continue to work with the company on each consumer complaint until they are all appropriately…

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Tampa Bay customers still frustrated by Frontier’s spotty service

Published on May 9, 2016 in Statewide/Top Headlines by Jim Rosica

When there’s something strange about your Frontier Communications service, who you gonna call? Or rather, who you gonna call that can actually do something about it? In Florida, it’s not clear. On April 1, Frontier took over Verizon‘s landline, internet and cable TV service in Florida, specifically for Hillsborough, Manatee, Pasco, Pinellas, Polk and Sarasota customers. Since then, thousands of customers have taken to the company’s Facebook page to complain of outages, poor service and sudden billing increases. California and Texas are the two other states…

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Mitch Perry Report for 4.4.16 – Time to play ball

Published on April 4, 2016 in The Bay and the 'Burg/Top Headlines by Mitch Perry

If the Tampa Bay Rays ever get a new, retractable domed stadium somewhere in the Tampa Bay area, days like Sunday are the days that stadium’s roof would be open. You couldn’t get better weather conditions to kick off the 2016 Major League Baseball season here, where the Rays dropped their home opener to the outstanding Toronto Blue Jays, who some experts predict could be in the World Series this fall. I’ll avoid writing about what a big drop off…

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Frontier Communications has rocky first day in Tampa Bay market (and Texas and California)

Published on April 1, 2016 in The Bay and the 'Burg/Top Headlines by Mitch Perry

Friday was Frontier Communications‘ big day: At midnight, it took over Verizon Communications landline business. It was a rocky start. Customers throughout the Tampa Bay area, as well as in Texas and California, reported problems Friday morning and continued to do so even after Frontier said the problem had been fixed. Frontier spokesman Bob Elek said there were a couple of different events that led to the problems. One was a fiber cut that had nothing to do with the transition…

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