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6th annual Pinellas County public survey runs through this week

in The Bay and the 'Burg/Top Headlines by

Pinellas County residents can now weigh in on what they think is good and what can still be improved in the county’s services, programs and priorities. The county’s annual residents survey is available online now through 5 p.m. Friday. The survey takes less than five minutes to complete. It asks a series of basic demographic questions including, age, race, sex, income and education level and whether or not the survey-taker is a year-round resident. The survey also asks whether residents…

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Bike share program heads to City Council for up or down vote

in The Bay and the 'Burg/Top Headlines by

St. Pete City Council will decide whether or not to approve funding for a proposed bike share program. During a workshop Thursday approved via straw poll scheduling full City Council approval. A specific date was not specified. The City and Mayor Rick Kriseman had called on City Council to approve $1.5 million for the program that would put stations in and around downtown. The money would be split three ways with $500,000 each coming from the city’s parking fees, transportation…

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PSTA earns high marks for customer satisfaction

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The Pinellas Suncoast Transit Authority is outperforming the national transit industry in customer satisfaction by 20 points. Pinellas County’s public transit agency released results from a recent customer satisfaction survey of more than 500 riders after a board meeting Wednesday. Responses to survey questions asked throughout various parts of the day and on all PSTA routes were high. The agency earned a Net Promoter Score of 32 percent, which is higher than the national average by 20 percent. The score…

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PSTA employees report findings from downtown St. Pete bus users amid bus route shake up

in The Bay and the 'Burg by

Pinellas Suncoast Transit Authority employees spent weeks canvassing Williams Park and other parts of downtown St. Pete to educate bus riders on the new and updated routes coming in and out of the area. As of Feb. 14 bus stops are dispersed throughout downtown rather than being centered at Williams Park. The swap was an intentional shift from the decades-old hub system to a more modern grid system. Twenty PSTA employees responded to a survey asking how many interactions they…

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Uber partners with PSTA to get riders to bus stop

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Ride sharing company Uber is partnering with the Pinellas Suncoast Transit Authority to bridge the so-called “first-mile, last-mile” problem. Bus riders in Pinellas Park can now use the Uber ride-sharing app to hail a ride from their home or other destination to a bus stop. The program is limited to Pinellas Park and covers half of the Uber trip from point A to point B up to $3 and it can only be used to take riders to designated bus…

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Pie in the sky transit proposal: Gondolas in St. Pete

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St. Pete wants to move its people around St. Pete over the roads. Earlier this month the city submitted an application for a $40 million federal grant with its big-ticket item focused on Aerial Cable Propelled Transit. Or Gondolas. It’s an almost Jetsons-like vision invoking images of people floating along in bubbles. Though, in St. Pete’s vision they’re not floating, they’re being pulled along cables connected to intermittent posts. Plus it’s technology that already exists. Other countries use Gondolas as…

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Ride-sharing bill passes Senate committee while paving the way for impasse

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The Senate Judiciary Committee voted favorably a measure that would regulate Transportation Network Companies like Uber and Lyft. The proposed bill requires $1 million in insurance coverage for ride-hailing drivers provided either by the individual or by the company. Currently, laws vary from location to location and often leave drivers carrying only private automobile coverage that would not apply while using their vehicle for hire. The provision is similar to a bill passed in the House, but omits several items…

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